Open · Vendor-neutral · Community-maintained · CC BY-SA 4.0
ScaledAIOps restructures the SDLC, CI/CD and DevOps practices you already run so AI can take part safely, measurably and at scale, from business concept to production and retirement. Rigorous enough for a bank, practical enough for a startup.
The question is whether it is governed, measured and owned.
Assistants and agents spread team by team. Few organisations can say which tools touch which code, data or systems.
When AI drafts the change, the spec or the incident summary, someone still has to own the outcome.
Output volume rises. Whether cycle time, quality and cost improve is rarely shown.
AI takes part in every stage you already run. The stages stay; the controls change.
Every element along the way, from business case to agent credential, has an owner, a risk tier, provenance and a planned retirement. See the lifecycle →
Six disciplines, held together by four control pillars, guided by eight principles and carried by eight roles.
What an organisation must be good at
AI in every lifecycle stage, with an AI-aware pipeline.
Delegation, approval gates, handoffs and escalation.
Approved tools, integrations and context as versioned assets.
The four control pillars applied to AI use.
Competency shift, redefined roles, enablement.
Cycle time, rework, quality and cost. Never vanity metrics.
How AI use stays safe
How decisions are made
Four tiers decide how much AI may do and which approvals a change needs. Same model for a startup and a bank, at different settings.
| Tier | Typical work | Gate |
|---|---|---|
| Low | Docs drafts, test scaffolding, reversible internal changes | Auto-approve after automated checks |
| Medium | Production code and configuration with standard rollback | Human review |
| High | Security, customer data, financial logic, wide blast radius | Two reviewers incl. a specialist |
| Critical | Irreversible or regulatory-significant actions, decisions about people | Human only; AI may inform, never decide |
Change the SDLC, pipelines and team roles you already run, one reversible step at a time.
Risk tiers, an audit trail from existing systems of record, and mappings to the EU AI Act and ISO/IEC 42001.
Approved tools, governed integrations, non-human identities and an AI-aware pipeline that enforces the rules.
No vendor lock-in. Every page is a Git-tracked, CC BY-SA document, and AI-assisted edits are reviewed before they merge. Fix a sentence or propose a practice.
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